It’s a thorn in the side for many business owners. While all of the Netherlands emails freely and PostNL’s mail delivery keeps declining structurally, entrepreneurs who want to communicate with the government often still have to use ordinary post and registered letters.
That is about to change. In 2025 the government still has one more year to adapt or open up its digital channels.
From 1 January 2026, business owners will have the right to send formal messages, such as permit applications and objection notices, to government bodies digitally. This is made possible by the introduction of the Digital Government Communication (Modernisation) Act (Wet modernisering elektronisch bestuurlijk verkeer, WMEBV), which amends the General Administrative Law Act (Algemene wet bestuursrecht). This will very likely save you time!
What is changing?
Government bodies such as municipalities, provinces and water boards are required to provide a digital channel for formal communication. This means:
- You can choose between paper and digital communication, unless a specific law prescribes electronic communication.
- Administrative bodies must provide extra safeguards:
- Extension of deadlines in the event of technical malfunctions.
- Confirmations of receipt for submitted messages.
- Notifications of messages via platforms such as MijnOverheid.
Who does this apply to?
The new rules apply to all business owners who communicate with government bodies.
When?
The new law takes effect on 1 January 2026.
With this change, the government aims to better support business owners and make administrative processes more efficient.
More information is available at: https://www.digitaleoverheid.nl/overzicht-van-alle-onderwerpen/wetgeving/wet-modernisering-elektronisch-bestuurlijk-verkeer/tijdlijn/